The absolute reality of COVID-19 was the demand on health-care professionals for fighting the pandemic. Two frontline heroes were asked to express and write about their experience. First one immediately enlisted and began with the first task of collecting the biggest numbers of volunteers to help in this pandemic, and after one month he managed the allocation, logistics, and general affairs of >1,500 with administrative and medical volunteers across >15 locations in Dubai. He also participated as well in the setup of the first field hospital in addition to examination and PCR swabbing of isolated patients in different facilities. Second hero reported that, being involved in this pandemic, as both a citizen and a health-care worker, has given him the rare opportunity to witness the true capability and measure of endurance in our society, from both the public and health-care settings and points of view. Constant efforts and initiatives were taken by our organizations and government to ensure our absolute safety, happiness, and needs were met with no exception.

Wadeia Mohammad Sharief is the DIO and has been the Director of Medical Education and Research Department in Dubai Health Authority since 2018. She is a consultant in Family Medicine. She had served in Medical Education leadership since 2010 and on September 2021, she has been appointed as a Professor mainly in Dubai Medical College and Sharjah University. Subsequently, continuous learning is highly significant for her, which is why she has extensive academic achievements. She has Master’s Degree in Health Care Management from Royal College of surgeons in Ireland, followed by another Master’s Degree in Post Graduate Medical Education in Keele University, UK. Her broad role also includes her being the Editor in Chief of Dubai Medical Journal in DHA. She has several ongoing research projects and has manuscripts and opinion editorials published in reputed journals. She has presented in local and regional conferences on topics of family medicine and in medical education.